Support
Found a mistake in a conjugation or a lesson? Something not working? Write to us and a real Spanish teacher will reply.
Email support
Please include your iPhone model, iOS version and, if it's about an answer, the verb, tense and person. We usually reply within 2 business days.
The app doesn't hear me in Speak practice
- Check that Conjaguar can use the microphone and speech recognition: iPhone Settings › Apps › Conjaguar.
- Speak close to the phone and pause for a moment when you finish; the app checks your answer as soon as you stop.
- In a noisy place you can always switch to Type mode.
How do I change the language of the app?
- Conjaguar follows your iPhone's language. To change only this app: iPhone Settings › Apps › Conjaguar › Language.
How do I practice vos or vosotros?
- In the app, open Settings › Spanish and choose Latin America, Spain (vosotros) or Argentina & Uruguay (vos).
Subscriptions: cancel, restore or refund
- Conjaguar Pro is billed by Apple. Manage or cancel it in iPhone Settings › Apple ID › Subscriptions.
- Changed phones? In the app, open Settings › Restore purchases with the same Apple ID.
- Refunds are handled by Apple at reportaproblem.apple.com.
My progress didn't sync
- Progress syncs only when you're signed in with your Andrés Aprendes account. Open Account and tap Sync now.
- Without an account, progress is saved only on that iPhone.
Delete my account and data
- In the app: Account › Delete account. Or email bookings@andresaprendes.com from your account's address. We delete it within 30 days.